Account Deletion

How to Delete Your Account and Data

If you would like to delete your account and associated data, please submit a deletion request by emailing us at support@notewell.ai. In your email, please ensure the following:

• Use the same email address as the one you used to create your account
• Include the following statement in the body of your email: "I confirm that I want to delete my account associated with [replace with your email address]. I understand that this action is irreversible and that all my data will be permanently deleted after the retention period."

We will review your request and delete your account within 2-3 business days. Please note that this action is permanent and cannot be undone.

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What Happens When I Request Deletion?

Your account will be deactivated and enter a 30-day retention period. After 30 days, all associated data will be permanently deleted, including:‍

• Your account, email, and password
• Any stored meeting notes, client information, and personal content
• All other data linked to your account

Nothing is retained after the 30-day period. Once deleted, your data cannot be recovered. For more details, please review our Privacy Policy.